Welcome to our online store!

Call Us: 5088574057

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Customer Service

Shipping & Delivery


We ship from pay pal ,Please be sure they have your address correct

We will ship to the address on the pay pal account , when paying by credit card or pay pal please double check that the shipping address is correct on your payer account .

If you use a different address at checkout pay pal will still require us to ship to the address registered with them so please correct your pay pal account prior to checkout.

Putting a different address on the web form does not remove pay pals requirement that we ship to the address they consider correct.

Shipping costs are not refundable


Safety & Security

we do not share any customer information

your shipping information and phone number will only be used to ship your order , or call if there is a question about your order


Payment,&Pricing

Payment must clear prior to shipping , occasionally we will post promotions on our face book page ( shop.mohairwig.com)


Returns & Replacements

we will refund or exchange your item if it will not work for your project , shipping cost is however the customers expense.  

please return items that are not wanted within 2 weeks of the original arrival date  


Ordering

Please allow time for your order to be packaged and ship , Mon – Friday orders paid by noon will ship within 48 hours .Whenever possible

But please allow 3-5 business days as occasionally shipping volume gets out of hand

Ordering custom work

custom work needs time for the development as well as production , custom dye is 10.00 per color for up to 8 oz , custom sewing is at 10.00 per hour to be paid in advance , labor costs are not refundable


Updating Account Information

You may update your account information

if you are having difficulty we will be glad to help